Why Can't I Open HEIC Photos on iPhone? Here's What You Need to Know

Instasize Team
July 2, 2024

Why Can't I Open HEIC Photos on iPhone? Here's What You Need to Know

So, you're having trouble opening HEIC photos on your iPhone. That's a bummer. But don't worry, I'm here to help you out.

Understanding HEIC Format

  • HEIC stands for High Efficiency Image Coding.
  • It's Apple's default image format since iOS 11.
  • Saves space without compromising quality.

Common Issues with HEIC Photos

Incompatible iOS Version

  • Older iOS versions can struggle with HEIC format.
  • Ensure your iPhone is updated to the latest iOS.

Settings Misconfiguration

  • Sometimes, settings don't play nice with HEIC.
  • Check your camera settings (Settings > Camera > Formats).
  • Set it to 'Most Compatible' if you need JPEG.

Third-Party Apps

  • Not all apps support HEIC yet.
  • Try opening the photo in Apple’s Photos app.

Converting HEIC to JPEG

  • Use built-in iPhone converter.
  • Share the photo via Mail, and it'll convert automatically.

Or better yet, try Instasize for all your image needs:

  • Image resizing: Adjust size without losing quality.
  • Image cropping: Get the perfect frame.
  • Magic Fill: Extend or uncrop images without hassle.
  • Cloud storage: Keep your images safe and accessible.


Q: How do I convert HEIC to JPEG directly?

A: Open the photo, tap Share, and email it to yourself. The email will convert it to JPEG.

Q: Why don't third-party apps open HEIC photos?

A: Not all apps support HEIC yet. Stick with the Photos app or find compatible apps.

Q: Can I change the default format from HEIC to JPEG?

A: Yes, go to Settings > Camera > Formats and choose 'Most Compatible.'

So, there you go. Fix these common issues, and you should be good to go. If you need any more help with your images, give Instasize a try. Happy photo viewing!